Hiring contact

Store Manager





Job Overview

Responsible for generating revenue by demonstrating product knowledge, suggestive selling and conducting sales transactions with guests in a variety of indoor and open-air locations by performing the following duties:

Position Description

  • Greets guests with a smile in a professional, friendly and courteous manner.
  • Possesses full knowledge of all retail products and provides an interactive guest experience through the utilization of suggestive sales techniques and product demonstrations in a positive and outgoing manner.
  • Exceeds guest expectations by engaging with each individually to provide a personalized shopping experience.
  • Folds, wraps and bags merchandise.
  • Processes merchandise sales and returns by operating point-of-sale system and handling large amounts of currency including cash, credit card transactions, travelers’ checks, vouchers and discounts with high efficiency and accuracy.  
  • Practices proper cash handling procedures by utilizing the point-of-sale system, properly organizes money, and counts change back to guests.
  • Following appropriate checkout procedures including verifying starting cash bank and balancing out at the end of shift.
  • Stocks, replenishes and retrieves merchandise and supplies. 
  • Ensures all merchandise is ticketed and correctly priced and takes accurate markdowns.
  • Achieves or exceeds sales goals provided by General Merchandise Manager/Merchandise Store Manager.
  • Maintains sales floor appearance standards by cleaning floor surface and dusting counters and displays by using appropriate tools.
  • Completes all opening, running and closing duties as assigned.
  • Assists in loss prevention by practicing proper security safe guards as outlined during training.
  • Assists management in training new Staff Members within department when applicable.
  • Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
  • Notifies manager/supervisor of low inventory and recommends new inventory; communicates opportunities and concerns. 
  • Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
  • Adheres to responsible alcohol service established by company policy.
  • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
  • Adheres to all company policies and procedures as established in the Staff Member Handbook.

Skills and Experience

  • Good written and verbal communication skills.
  • One year experience in guest service or working in some aspect of the retail industry preferred; or equivalent combination of education and experience.
  • Ability to interact professionally with other departments and outside contacts.
  • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
  • Good judgment and decision making abilities.
  • Cash handling skills required.